Política de frete


Shipping Areas

We ship to Canada, the United States, and internationally. Shipping fees and delivery times vary depending on the destination and the selected carrier.

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and public holidays). During periods of high demand, slight delays may occur. You will receive an email confirmation once your order has been shipped.

Estimated Delivery Times

  • Canada (including Quebec): 2 to 7 business days

  • United States: 5 to 10 business days

  • International: 7 to 21 business days (depending on the destination country)

These timeframes are estimates and may vary based on carriers and customs procedures.

Shipping Fees

Shipping fees are calculated automatically at checkout based on the weight of the order and the delivery address. Free shipping promotions may be offered from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. You can track your shipment directly on the carrier’s website.

Incorrect Address & Non-Delivery

It is the customer’s responsibility to provide a complete and accurate shipping address. EMURE Beauty is not responsible for delays, losses, or additional fees caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include clear photos.
If your package is lost, an investigation will be opened with the carrier (this process may take up to 10 business days).

Orders Placed via Facebook, Instagram & Amazon

Orders placed through our Facebook, Instagram, or Amazon stores are subject to the shipping policies of those platforms. For questions regarding these orders, please contact the customer support of the relevant platform.

Contact

For any questions or claims regarding your delivery, please contact us at:
📧 info@emurebeauty.com